Client Testimonial of the Project
Hi, my name's Tom Ceconi I'm president of Fine Linen and Bath. And today I'm here to talk about JadePuma and Scott Austin. So I first discovered Scott Austin through podcasting. I am a avid podcast listener when I first started with the company in 2019, I knew very little about e-commerce. So I started listening to all the different podcasts about Shopify and, and how to grow an e-commerce company. And it came across Scott's podcast. And the one thing that differentiated, at least in my book Scott's podcast is he talked very technical, but he made it very easy for a person to understand. And so I was immediately drawn to that, cuz that's my background. I was more on the technical side in a prior life. I just felt like this is one of the guys it's just not just talking, he actually walking, he's walking the talk and he, he knew the back end and the front end, the Shopify, the first time that we had a meeting with Scott, he took a look at our website and he was recording it and he made a, a bunch of very intelligent comments on how we could improve it.
And so one of the things that Scott discussed with us he was mentioning that he had and sort of a configurator for another one of his clients and a colleague of mine here at Fine Linen and Bath. And I was had been talking prior to that about like a build to bed feature where somebody can mix and match different colors of silk, cuz a lot of times, you know, person may want their pillow cases to look different than their sheets and their top of the bed duvet covers. And so Scott says, I, I think I can do this. So we were able to working through him, create this feature. We know, call, build a bed on the Mulberry park silks website. And it allows people to really configure the bed of their dreams. Actually it's very unique in our business.
None of our competitors have such a tool that allows someone to mix and match various products and colors together to, to really build their bed. So it, it has distinguished us in that sense and it's making money for us. So the, the proof is in the pudding at the end of the day, that's really the most important measurement of success of anything on your website is if it's, if it's driving revenue, we have gone from just strictly from a, a visitor standpoint from less than a hundred people, a coming to our website to over a thousand people a day, coming to our website. Now some of that has to do with more products that we're selling, some of that has to do with blogging and, and some of that has to do with you know, just a much better shopping experience for our customers. And that's where JadePuma was able to really help us.He has a much broader perspective. I mean, I'm, we're very narrowly focused on our own website and we know our least, we, we hope we know what what's working on our site, but he sees what works across dozens of sites. And so he can come to the table with ideas that we may have never even thought of. So if I had to sum up what I wanted to say about JadePuma and Scott, he's a very smart market. He's a smart technician. He's able to get the project done in a relatively fast amount of time. That's not always the case in this business. I mean, there's a lot of people that will overcharge you and take a long time. And, and, and Scott is the polar opposite of that. Just want to thank Scott and JadePuma. They've been a, a fantastic asset to our company. And if you're considering using them, you should.