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Frequently Asked Questions

Services

We're a full service agency foccussed on eCommerce.  So we can help with just about anything you may need to get your store setup and optimizing your business.  That said, one service we do not provide is shooting product photography.

Absolutely!  We've migrated many stores from platforms like Big Commerce, Magento, WordPress and more. 

Sorry, but no.  We specialize in eCommerce stores and Shopify.

Payments / Billing

We accept most forms of payment.  We'll send you invoice requesting payment.  The invoice will contain a link to a site where you can pay by credit card or ACH.  The invoice also contains information on how to pay by PayPal or mailing a check.

Services we provide fall into two billing buckets - fixed fee or hourly.

Fixed fee is typically done for well understood projects like new site builds or theme redesigns.  Fixed fee requires a 50% deposit to start work.  And the remaining 50% is due upon completion.

Hourly work is billed monthly.  We send out invoices in the beginning of the month for hourly work completed in the previous month.

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